Build parent and student trust, campus by campus
Collect reviews through the admissions season, answer them in one institutional voice, and see every campus on a single health score.
What parents and students write about
Admissions decisions are made by parents reading strangers. These are the four things they are reading for.
Whether their child got attention
Batch sizes, whether a teacher noticed a struggling student, whether anyone followed up. Individual attention is the subject of more education reviews than anything else.
Whether the institute communicates
Parents write about unanswered calls, schedule changes announced late and progress they had to chase. Communication is judged separately from teaching.
Safety and the state of the campus
Transport, supervision, classrooms and washrooms. For a parent choosing between two branches, this often decides it.
Whether the results are as claimed
Outcome claims made in a brochure get tested in reviews. Reviewers are specific about whether what was promised at admission actually happened.
Reputation work that fits the academic calendar
Ask when families are most willing, reply in the institution's voice, and see every branch on one score.
Admissions-season email campaigns
Branded review requests to your parent and student lists, scheduled around the terms and admissions windows that matter to you.
AI replies in your institution's voice
A drafted reply for every review, grounded in your own fee, schedule and policy wording through the knowledge base.
Teaching, safety and admin sentiment
Reviews are categorised so a communication problem at one branch is visible instead of averaging away against strong teaching scores.
Health score per branch
One number per campus for how complete and current its Google Business Profile is — courses, hours, photos and contact details.
Branch-level rankings
Compare campuses on rating, review volume and response rate so the head office knows where to spend attention this term.
Scoped access for branch heads
Role-based permissions give each branch its own reviews and reporting while the group view stays with whoever runs the institution.
Built for Education & Coaching
- Admissions-season review requests
- Health score tracking
- Branch-level rankings
An admissions season across six branches
The shape of the reporting you get, per branch and combined.
- Requests sent
- 1,480
- Reviews collected
- 327
- Replied within 24h
- 95%
- Average health score
- 82
These figures are invented to show the report layout. They are not customer results and not a performance promise — your own numbers depend on your enrolment, your timing and how you ask.
Before you decide
The things this industry asks us most, answered plainly.
Can I ask students and parents for reviews during admissions?
Yes — asking for honest reviews is allowed. What is not allowed under Google's policies is choosing who to ask based on how happy they seem, or offering anything in return. Everyone you request goes to the same public review page.
How do I keep six branches from drifting apart in tone?
The brand voice settings and the knowledge base are set once for the institution, so every branch's drafted replies come from the same wording. Branch heads still approve their own before anything publishes.
What does the health score actually measure?
How complete and current each branch's Google Business Profile is — hours, categories, contact details, description and photos — plus review volume and response rate. It is a checklist score for your own profile, not a comparison against other institutions.
Parents shortlist you before they ever visit.
Make every branch profile complete, every review answered, and the whole institution visible on one score.